We are an agency built on the strong foundational values of expertise, service and accountability. These values dictate both what we do and how we do it!!
The term "SEA Change" is normally used to denote a "substantial and significant change in perspective". At Aspire Residential, our objective is to bring about a SEA change to the estate agency industry in the local area. That's why our Company is built on the S|E|A values of Service, Expertise and Accountability.
Service
At the end of the day, while we transact and manage property for clients, our business is fundamentally about dealing with "people". Whether you are selling, buying or renting property, it can be a stressful process. At Aspire Residential, our aim is not just to deliver an outstanding result, but to do it in a way that helps alleviate the stress and hassle involved.
The most important metric that we use to manage our team is what our clients say about us - our client feedback score. While you can teach someone to make a cold call or conduct a viewing, it's hard to teach someone to actually "care" about what they do. Being a small and independently owned business, we have handpicked a team of people that have customer service and client care as part of their DNA.
Expertise
We are a "fact based" Company and all advice we give is based on local industry knowledge and a robust analysis of current market conditions.
When selling your property, a senior team member will always personally conduct viewings to communicate the benefits of your property to buyers and, once we secure the sale, the file stays with our senior staff to manage through to completion.
When it comes to lettings, it’s a common misconception that letting a property is very straightforward. Well unfortunately it’s not quite that simple. There are about 145 laws and over 400 regulations that need to be complied with. With ARLA accreditation, property ombudsman registration, tenancy deposit scheme membership and client money protection, you can be sure you are in safe hands at Aspire Residential.
